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Terms & Conditions
Preamble
Welcome to www.beitelgomla.com, the official website of Beit El Gomla. This platform is owned and operated by Beit El Gomla for the purpose of serving its customers.
By using this website, you agree to comply with and be bound by these Terms and Conditions. Your use of any part of the site constitutes acceptance of these terms in full.
Beit El Gomla reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the latest terms.
You are responsible for ensuring the accuracy of all data you provide. Submitting false or misleading information is a violation of these Terms and Conditions. Confirming your order at checkout means you agree to pay the total amount due for the selected products.
If you are acting on behalf of a company, you confirm that you have the authority to do so.
Cancellation Policy
Beit El Gomla reserves the right to reject or cancel any order at its sole discretion due to product unavailability, pricing errors, or verification issues. You will not be charged unless payment authorization is confirmed and product availability is verified.
If your order is canceled after payment, the refund will be processed either to your bank card or through your nearest Beit El Gomla branch for cash payments.
Website Security
You must not violate or attempt to violate the security of the website. Unauthorized access, data scraping, overloading, or transmission of malware is strictly prohibited and may result in legal action.
Automated tools or bots for website browsing or data extraction are not allowed. Website access may be limited for maintenance or service upgrades.
Registration Process
You are responsible for keeping your account and password secure. Notify us immediately if you suspect any unauthorized access.
Product Pricing
Product prices and availability are subject to change without notice. Errors in product listings or pricing may occur and Beit El Gomla reserves the right to correct them and cancel affected orders.
Prices listed include VAT and all transactions are processed in Egyptian pounds.
Order Acceptance
We may cancel any order due to stock limitations, pricing errors, or verification issues. You will be informed via SMS once your order is shipped. Beit El Gomla is not responsible for failed deliveries due to incorrect customer information.
Customer Cancellations
Orders canceled before dispatch will be fully refunded. Orders canceled after dispatch may incur a cancellation fee. Refunds will be processed via the original payment method.
Purchase Limits
We may limit the quantity of items purchased per person, household, or order to prevent abuse. Orders deemed to be for resale are subject to rejection.
Terms of Use
Use of the website is restricted to individuals legally capable of entering binding contracts under Egyptian law. Users under 21 must have a guardian register and act on their behalf.
You agree not to use the website for any illegal activity. Beit El Gomla has the right to investigate and terminate access for any suspicious or fraudulent behavior.
We only deliver within the Arab Republic of Egypt as per our delivery policy.
Payment Terms
All credit/debit card details must be valid and legally owned by the user. Beit El Gomla is not liable for fraudulent card use. Fraudulent orders will be investigated and may lead to legal action.
Electronic Communication
By using our site, you agree to receive communications electronically including emails, SMS, or app notifications.
Customer Responsibilities
You are responsible for providing accurate data for successful delivery. Any additional charges due to incorrect information will be your responsibility.
Product Display
We strive for accurate product representation, but actual colors may vary based on your screen settings.
Delivery Fees & Delays
Delivery charges are calculated at checkout. In case of delivery delays due to external factors, we will inform you promptly.
Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website implies acceptance of any changes.
Legal Jurisdiction
These terms are governed by Egyptian law. Cairo and Giza courts shall have exclusive jurisdiction over any disputes.
Intellectual Property
All content on the website including trademarks, logos, designs, and product images are the property of Beit El Gomla or licensed third parties. No part may be copied, modified, or used without prior permission.
Offensive Content Disclaimer
You may encounter content that some may consider inappropriate. Use the website at your own discretion.
Indemnity
You agree to indemnify Beit El Gomla from any claims arising from your misuse of the website or violation of these terms.
Termination
We reserve the right to terminate your access to the website at any time without prior notice.
Limitation of Liability
Beit El Gomla’s total liability is limited to the value of your order. We are not responsible for any indirect or consequential damages.
Disclaimer
Delivery delays, product data errors, or website disruptions may occur. Beit El Gomla will make reasonable efforts to address them promptly.
Entire Agreement
These Terms & Conditions constitute the full agreement between you and Beit El Gomla. Any part deemed unenforceable will be replaced with a valid equivalent, and the remainder shall remain effective.
Contact
For inquiries or support, call our hotline 15677 or visit www.beitelgomla.com.
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Disclaimer
While we always strive to provide the best possible service, Beit El Gomla does not assume responsibility for any claims, penalties, return requests, or partial refunds in the event of delivery delays or errors. We assure you, however, that we are committed to delivering your products promptly and professionally.
Despite our best efforts, occasional errors may occur in our services. If you encounter an issue, please report it immediately to our customer service team by calling our hotline at 15677 or by contacting us through our website at www.beitelgomla.com. We will make every reasonable effort to resolve the matter in a timely manner.
Please note that product information—including ingredients, nutritional data, and allergy guidelines—may change over time. We strongly recommend checking the actual product packaging for the most accurate and up-to-date information before consumption, rather than relying solely on the data provided on the website.